faq
Framing
Frame options are endless. Please contact me if you have something specific in mind.
For framed prints up to and including 37" x 26", a white mat comes standard - at no additional cost. For pieces larger than 37" x 26", a white mat is an upgrade option. So is non-glare plexiglass and museum glass.
Frame types vary per size and print, but include:
- Black Wood
- White Wood
- White Washed Wood
- Natural Wood
- Plexiglass (frameless, face-mounted, acrylic)
- Metal (Frameless, face-mounted)
Sublimation onto metal is a new, cutting edge way to reproduce an image. Sublimation itself is the process of going from a solid to a gas, back to a solid - skipping the liquid state.
ATTRIBUTES: archival, scratch resistant, modern finish, fire retardant, wipeable, and light weight.
For a crystal clear, high-end, polished look, mounting prints under plexiglass/acrylic is the perfect gallery-quality aesthetic. Face-mounted and beautifully finished including flame-polishing, these elegantly mounted prints are enormously popular.
Face-mounted to 1/4" plexi with flame polished edges, backed with 1/8” white Sintra and a low profile track brace for easy hanging. Print floats approximately 3/4" off of the wall.
Returns & Exchanges
Each print and frame is custom made for you, therefore we do not accept returns or exchanges.
Shipping
Unframed prints generally ship in 7 business days. Framed prints up to 37" x 26" generally ship within two weeks or less. For all larger framed prints, three to four weeks is a good rule of thumb. If you have a deadline, please contact me to discuss.
Please note, this does not include processing and framing of print.
You can contact us through our contact page! We will be happy to deliver to you.
We do our best to ensure that everything arrives safely. Occasionally, things do happen in transit and we deal with this on a case by case basis. Please open and inspect your packages immediately upon delivery. We are unable to deal with issues unless we hear from you within 24 hours of delivery.
Yes. Any framed piece over 32" x 48" will be shipped freight. Please review our full freight shipping policy here.
Other
Framed prints are printed on Epson Premium Luster (260 gsm) or Hahnemühle Photo Rag (308 gsm) paper using archival inks.
Colors may look slightly different depending upon your monitor. We do the best to accurately display how the prints + frames look in person, but please know they may vary slightly.
Want to see the prints in person, in a real life brick + mortar shop? If you're on Nantucket, a select few prints are sold at Milly & Grace and Nantucket Looms. Off island? Visit one of the many Serena & Lily stores including Westport, Palm Beach, and the Hamptons. We also have work available online at Serena & Lily, Tuckernuck, Chairish and Anthropologie.
Available sizes are based on cropping + resolution. If you are interested in a custom size or frame style, please send us a message with what you are looking for and we will provide you with a quote based on availability.
Thanks for being a collector and your interest! Unfortunately, I don't, but other photographers I recommend (in no particular order) for people photos, engagements, weddings, family photos and more include:
- Anastasia Cher
- Barbara Zachary
- Emily Mentes
- Georgie Morley
- Laurie Richards
- Maria Parko
- Rebecca Love
- Zofia
On Nantucket, we work with Art Installation Specialist, JP Latlippe. We will work with you to coordinate the hanging of your framed print for $200/print.
